Hey ninjas, We've just launched monthly plans, let's take look and run through how to set this up... We've tried to make this whole process as simple as possible for you to get in and start using our service. So, first up, go to our pricing page for info on our...

To change your payment details in the MailNinja app, click your name at the top in the main menu, and click on 'Settings'. Now click on 'workspace', where you will see your current payment information and the option to click to change this.

If you've been given a coupon, you can enter it here in the order dropdown. Simply click the cart icon, and click the 'got a coupon' link. Doing so will reveal a field to input your code. The discount will show up once you apply the coupon.

A workspace in the MailNinja app is the central place for your company (or email marketing projects) where you and your team can collaborate and share ideas and keep track of campaigns as they happen, from start to finish, and everything that happens in between....

So, you may have seen this little thing in the popup and wondered what it's all about right? Let us explain. This is the date when you will get your eyes on your email campaign. For regular campaigns, this is 3 working days, for fast track and express this is 2...

That's a great question! We are 100% transparent with our pricing, and we give you complete control over your budget with the MailNinja app. First up, let's look at our pricing page. There are 2 plans listed here, but in actual fact, we have 3 plans! Enterprise - for...

Subscribe and save is a great way to save money on your ongoing and regular email campaigns. With our Subscribe and save powerup, you save 10% on your email campaigns, not including powerups. Here's how... Simply click the Subscribe & save 10% button in your...

Email resends are a super secret way of increasing more opens from one campaign. The concept is simple - a few days after the first campaign has been sent, we will resend the campaign to the people who didn't open the campaign, giving you a second chance to get more...

Inviting your team will allow you to work together, by adding your own events and campaigns, and each involved in the approval stages of each campaign. To view your team members or add a new member of your team, head over to your dashboard Then, to add someone new,...

The MailNinja app has an awesome feature, allowing you to map out your upcoming promotional events, such as sales or company-wide events. Doing so ensures you don't miss an opportunity You can find some global events already on your calendar, like this: To turn these...

When you sign up to MailNinja, you will be assigned a campaign manager. Their role is to ensure there is a plan for your upcoming campaigns, as well as overseeing your campaigns as they're designed and built, saving you a lot of time and hassle. When your campaign...

Viewing the status of an email campaign in production can be done by simply clicking on the email in your email content calendar, where you will see a status popup like so... To view all your campaigns in the pipeline, along with the status of each campaign, simply go...

It’s easy to start planning your email marketing with the MailNinja app. Meet your new email marketing content calendar… Some of the highlights of the app are as follows: Monthly view   Weekly view, if you find that easier Add topics for your uploading email...

Ordering an email campaign in our app is super simple, here goes. First up, go to the MailNinja app then visit your email marketing calendar Now, on your calendar, hover over a date in the future you want your email campaign to go out on. Doing so will reveal a '+'...

First up, head over to our website https://mailninja.co and click the 'Sign up free' button This will take you to the signup form. It's super simple and will take you just a few seconds to complete. By signing up, you are agreeing to our Terms of Service, which can be...