Mailninja knowledge base
Introducing monthly plans

Introducing monthly plans

Hey ninjas, We've just launched monthly plans, let's take look and run through how to set this up... We've tried to make this whole process as simple as possible for you to get in and start using our service. So, first up, go to our pricing page for info on our...

How do I change my payment details in the MailNinja app?

How do I change my payment details in the MailNinja app?

To change your payment details in the MailNinja app, click your name at the top in the main menu, and click on 'Settings'. Now click on 'workspace', where you will see your current payment information and the option to click to change this.

How do I add a coupon in the MailNinja app?

How do I add a coupon in the MailNinja app?

If you've been given a coupon, you can enter it here in the order dropdown. Simply click the cart icon, and click the 'got a coupon' link. Doing so will reveal a field to input your code. The discount will show up once you apply the coupon.

What is a MailNinja app workspace?

What is a MailNinja app workspace?

A workspace in the MailNinja app is the central place for your company (or email marketing projects) where you and your team can collaborate and share ideas and keep track of campaigns as they happen, from start to finish, and everything that happens in between....

What does the estimated delivery time mean?

What does the estimated delivery time mean?

So, you may have seen this little thing in the popup and wondered what it's all about right? Let us explain. This is the date when you will get your eyes on your email campaign. For regular campaigns, this is 3 working days, for fast track and express this is 2...

How does the MailNinja email marketing agency pricing work?

How does the MailNinja email marketing agency pricing work?

That's a great question! We are 100% transparent with our pricing, and we give you complete control over your budget with the MailNinja app. First up, let's look at our pricing page. There are 2 plans listed here, but in actual fact, we have 3 plans! Enterprise - for...

How does Subscribe & Save work?

How does Subscribe & Save work?

Subscribe and save is a great way to save money on your ongoing and regular email campaigns. With our Subscribe and save powerup, you save 10% on your email campaigns, not including powerups. Here's how... Simply click the Subscribe & save 10% button in your...

What is an email campaign resend, and why should I do this?

What is an email campaign resend, and why should I do this?

Email resends are a super secret way of increasing more opens from one campaign. The concept is simple - a few days after the first campaign has been sent, we will resend the campaign to the people who didn't open the campaign, giving you a second chance to get more...

How do I invite my team members to the MailNinja app?

How do I invite my team members to the MailNinja app?

Inviting your team will allow you to work together, by adding your own events and campaigns, and each involved in the approval stages of each campaign. To view your team members or add a new member of your team, head over to your dashboard Then, to add someone new,...

How do I plan upcoming promotional events in the MailNinja app?

How do I plan upcoming promotional events in the MailNinja app?

The MailNinja app has an awesome feature, allowing you to map out your upcoming promotional events, such as sales or company-wide events. Doing so ensures you don't miss an opportunity You can find some global events already on your calendar, like this: To turn these...

How to use the MailNinja app to plan your email marketing?

How to use the MailNinja app to plan your email marketing?

It’s easy to start planning your email marketing with the MailNinja app. Meet your new email marketing content calendar… Some of the highlights of the app are as follows: Monthly view   Weekly view, if you find that easier Add topics for your uploading email...

How do I order an email campaign in the MailNinja app?

How do I order an email campaign in the MailNinja app?

Ordering an email campaign in our app is super simple, here goes. First up, go to the MailNinja app then visit your email marketing calendar Now, on your calendar, hover over a date in the future you want your email campaign to go out on. Doing so will reveal a '+'...

How do I sign up to MailNinja?

How do I sign up to MailNinja?

First up, head over to our website https://mailninja.co and click the 'Sign up free' button This will take you to the signup form. It's super simple and will take you just a few seconds to complete. By signing up, you are agreeing to our Terms of Service, which can be...

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